Returns & Exchanges
At Quotrell, we want you to be completely satisfied with your purchase, which is why we offer a 14-day return window for all unworn items with original tags attached. If the fit isn't perfect or you've changed your mind, our streamlined process ensures a quick and easy exchange or refund.
Return Process
- 1.Register Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Place the items in their original packaging, ensuring all Quotrell tags and labels are intact to qualify for a full refund.
- 3.Ship the Parcel
Print your prepaid shipping label from the portal, attach it to the box, and drop it off at your nearest authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or exchange within 5 to 7 business days.